:root {
  --background: #f6f9fc;
  --foreground: #0a2540;
  --card: #ffffff;
  --muted: #425466;
  --muted-foreground: #687385;
  --border: #e3e8ee;
  --primary: #0a2540;
  --primary-foreground: #ffffff;
  --ring: #635bff;
  --ok: #0d9373;
  --warn: #c45500;
  --destructive: #df1b41;
  --live: #00d924;
  --sidebar: #ffffff;
  --sidebar-w: 232px;
  --sidebar-w-min: 64px;
  --header-h: 56px;
  --radius: 8px;
  --shadow: none;
  --font: "IBM Plex Sans", ui-sans-serif, system-ui, sans-serif;
}

* { box-sizing: border-box; }
html, body {
  margin: 0;
  min-height: 100%;
  font-family: var(--font);
  background: var(--background);
  color: var(--foreground);
  font-size: 14px;
  line-height: 1.45;
  -webkit-font-smoothing: antialiased;
}
button, input, select, textarea { font: inherit; color: inherit; }
button:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible,
a:focus-visible {
  outline: 2px solid var(--ring);
  outline-offset: 2px;
}
#app { min-height: 100dvh; }
.skip {
  position: absolute;
  left: -999px;
  top: 0;
}
.skip:focus {
  left: 12px;
  top: 12px;
  z-index: 80;
  background: var(--card);
  padding: 8px 12px;
  border: 1px solid var(--border);
}

.login {
  min-height: 100dvh;
  display: grid;
  place-items: center;
  padding: 24px;
}
.login-card {
  width: min(400px, 100%);
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 32px 28px;
}
.login-card h1 { margin: 0; font-size: 22px; font-weight: 600; letter-spacing: -0.03em; }
.login-card p { color: var(--muted-foreground); margin: 8px 0 22px; font-size: 14px; }
.field { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; }
.field span { font-size: 13px; color: var(--muted); font-weight: 500; }
.field input, .panel input, .panel textarea, .panel select {
  width: 100%;
  border: 1px solid var(--border);
  background: var(--card);
  border-radius: 6px;
  padding: 10px 12px;
  min-height: 40px;
}
.panel textarea { min-height: 88px; resize: vertical; }
.panel input[readonly] { background: var(--background); }

.btn, a.btn {
  appearance: none;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  border: 1px solid var(--primary);
  background: var(--primary);
  color: var(--primary-foreground);
  min-height: 36px;
  padding: 0 14px;
  font-size: 13px;
  font-weight: 550;
  border-radius: 6px;
  cursor: pointer;
  text-decoration: none;
}
.btn.ghost, a.btn.ghost {
  background: var(--card);
  color: var(--foreground);
  border-color: var(--border);
}
.btn:disabled { opacity: .5; cursor: not-allowed; }
.err { color: var(--destructive); font-size: 13px; min-height: 18px; margin-top: 8px; }
.ok { color: var(--ok); font-size: 13px; }

.shell {
  display: grid;
  grid-template-columns: var(--sidebar-w) 1fr;
  min-height: 100dvh;
  transition: grid-template-columns 200ms ease;
}
.shell.is-collapsed { grid-template-columns: var(--sidebar-w-min) 1fr; }
.side {
  position: sticky;
  top: 0;
  height: 100dvh;
  background: var(--sidebar);
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  padding: 12px 8px 8px;
}
.side-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 8px 10px 16px;
  min-height: 48px;
}
.mark {
  width: 28px;
  height: 28px;
  border-radius: 6px;
  background: var(--primary);
  color: #fff;
  display: grid;
  place-items: center;
  font-size: 12px;
  font-weight: 650;
  flex-shrink: 0;
}
.brand-copy { min-width: 0; }
.brand-copy b { display: block; font-size: 13px; font-weight: 600; }
.brand-copy span { display: block; font-size: 12px; color: var(--muted-foreground); }
.shell.is-collapsed .brand-copy,
.shell.is-collapsed .nav-label,
.shell.is-collapsed .nav-group-title,
.shell.is-collapsed .collapse-label { display: none; }

.nav { display: flex; flex-direction: column; gap: 2px; flex: 1; }
.nav-group-title {
  font-size: 11px;
  color: var(--muted-foreground);
  padding: 14px 12px 6px;
  font-weight: 500;
}
.nav-btn {
  display: flex;
  align-items: center;
  gap: 10px;
  width: 100%;
  text-align: left;
  background: transparent;
  border: 0;
  color: var(--muted);
  padding: 0 10px;
  height: 36px;
  border-radius: 6px;
  cursor: pointer;
  font-size: 13px;
  font-weight: 500;
}
.nav-btn svg { width: 16px; height: 16px; flex-shrink: 0; stroke: currentColor; fill: none; stroke-width: 1.75; }
.nav-btn:hover { background: var(--background); color: var(--foreground); }
.nav-btn.active {
  background: var(--foreground);
  color: var(--primary-foreground);
}
.nav-sub { padding-left: 26px; height: 32px; font-size: 12px; }
.shell.is-collapsed .nav-sub { display: none; }
.side-foot { border-top: 1px solid var(--border); padding-top: 8px; }
.collapse-btn {
  display: flex;
  align-items: center;
  gap: 10px;
  width: 100%;
  border: 0;
  background: transparent;
  color: var(--muted-foreground);
  height: 36px;
  padding: 0 10px;
  border-radius: 6px;
  cursor: pointer;
}
.collapse-btn:hover { background: var(--background); color: var(--foreground); }
.collapse-btn svg { width: 16px; height: 16px; transition: transform 200ms ease; }
.shell.is-collapsed .collapse-btn svg { transform: rotate(180deg); }

.workspace { min-width: 0; display: flex; flex-direction: column; min-height: 100dvh; }
.topbar {
  height: var(--header-h);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 0 28px;
  border-bottom: 1px solid var(--border);
  background: var(--card);
  position: sticky;
  top: 0;
  z-index: 10;
}
.topbar-title { font-size: 14px; font-weight: 600; }
.topbar-meta { display: flex; align-items: center; gap: 10px; font-size: 13px; color: var(--muted-foreground); }
.live-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--live);
  display: inline-block;
}
.main { padding: 28px 28px 64px; max-width: 1120px; }
.page-head { margin-bottom: 22px; }
.page-head h1 { margin: 0; font-size: 22px; font-weight: 600; letter-spacing: -0.03em; }
.page-head p { margin: 6px 0 0; color: var(--muted-foreground); font-size: 13px; }

.kpis {
  display: grid;
  grid-template-columns: repeat(7, minmax(0, 1fr));
  gap: 0;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--card);
  overflow: hidden;
}
.kpi {
  padding: 16px 18px 14px;
  border-right: 1px solid var(--border);
  min-width: 0;
}
.kpi:last-child { border-right: 0; }
.kpi span {
  display: block;
  font-size: 12px;
  color: var(--muted-foreground);
  font-weight: 500;
}
.kpi b {
  display: block;
  margin-top: 6px;
  font-size: 22px;
  font-weight: 600;
  letter-spacing: -0.04em;
  font-variant-numeric: tabular-nums;
}
.kpi.emphasis b { font-size: 28px; }

.grid-2 {
  display: grid;
  grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
  gap: 16px;
  margin-top: 16px;
}
.panel {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 18px 18px 14px;
}
.panel h2 {
  margin: 0 0 14px;
  font-size: 13px;
  font-weight: 600;
  color: var(--muted);
}
.funnel { display: flex; flex-direction: column; }
.funnel-row {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 8px 16px;
  padding: 10px 0;
  border-bottom: 1px solid var(--border);
  align-items: baseline;
}
.funnel-row:last-child { border-bottom: 0; }
.funnel-name { font-size: 13px; font-weight: 500; }
.funnel-meta { font-size: 12px; color: var(--muted-foreground); }
.funnel-n {
  font-size: 16px;
  font-weight: 600;
  font-variant-numeric: tabular-nums;
  text-align: right;
}
.funnel-drop { color: var(--muted-foreground); font-size: 12px; text-align: right; }

.activity { display: flex; flex-direction: column; }
.act {
  display: grid;
  grid-template-columns: 52px 1fr auto;
  gap: 12px;
  padding: 8px 0;
  border-bottom: 1px solid var(--border);
  font-size: 13px;
  align-items: baseline;
}
.act:last-child { border-bottom: 0; }
.act time { color: var(--muted-foreground); font-variant-numeric: tabular-nums; font-size: 12px; }
.act b { font-weight: 500; }
.act em { font-style: normal; font-variant-numeric: tabular-nums; color: var(--muted); }

.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; font-size: 13px; }
th, td { text-align: left; padding: 10px 8px; border-bottom: 1px solid var(--border); }
th { font-size: 12px; font-weight: 500; color: var(--muted-foreground); }
tbody tr:hover { background: var(--background); }
.badge {
  display: inline-flex;
  align-items: center;
  height: 22px;
  padding: 0 8px;
  border-radius: 999px;
  border: 1px solid var(--border);
  font-size: 12px;
  color: var(--muted);
  background: var(--background);
}
.badge.ok { color: var(--ok); border-color: color-mix(in srgb, var(--ok) 30%, var(--border)); }
.badge.warn { color: var(--warn); }

.filters { display: flex; flex-wrap: wrap; gap: 6px; margin: 0 0 14px; }
.chip {
  border: 1px solid var(--border);
  background: var(--card);
  color: var(--muted);
  height: 30px;
  padding: 0 10px;
  border-radius: 999px;
  cursor: pointer;
  font-size: 12px;
  font-weight: 500;
}
.chip[aria-pressed="true"] {
  background: var(--foreground);
  color: var(--primary-foreground);
  border-color: var(--foreground);
}
.toolbar { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; margin-bottom: 14px; }
.toolbar input[type="search"] {
  min-width: min(240px, 100%);
  height: 36px;
  border: 1px solid var(--border);
  border-radius: 6px;
  padding: 0 12px;
  background: var(--card);
}
.hint { color: var(--muted-foreground); font-size: 13px; line-height: 1.45; }
.msg { margin: 16px 0 0; font-weight: 500; }
.row { display: flex; gap: 8px; flex-wrap: wrap; }
.empty {
  padding: 28px 8px;
  color: var(--muted-foreground);
  font-size: 13px;
}
.skeleton {
  height: 12px;
  background: var(--border);
  border-radius: 4px;
  animation: pulse 1.2s ease-in-out infinite;
}
@keyframes pulse { 50% { opacity: .45; } }
@media (prefers-reduced-motion: reduce) {
  * { animation: none !important; transition: none !important; }
}

.menu-toggle { display: none; }
.subnav { display: flex; gap: 4px; margin: 0 0 18px; border-bottom: 1px solid var(--border); }
.subnav button {
  border: 0;
  background: transparent;
  height: 36px;
  padding: 0 12px;
  color: var(--muted-foreground);
  cursor: pointer;
  border-bottom: 2px solid transparent;
  margin-bottom: -1px;
  font-size: 13px;
  font-weight: 500;
}
.subnav button[aria-current="page"] {
  color: var(--foreground);
  border-bottom-color: var(--foreground);
}

/* SalesIQ — atendimento */
.main.wide { max-width: 1480px; }
.pick { display: inline-flex; align-items: center; gap: 8px; }
.pick span { font-size: 12px; color: var(--muted-foreground); font-weight: 500; }
.pick select {
  height: 36px;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--card);
  padding: 0 28px 0 10px;
  font-size: 13px;
  appearance: none;
  background-image: linear-gradient(45deg, transparent 50%, var(--muted-foreground) 50%), linear-gradient(135deg, var(--muted-foreground) 50%, transparent 50%);
  background-position: calc(100% - 15px) 16px, calc(100% - 11px) 16px;
  background-size: 4px 4px, 4px 4px;
  background-repeat: no-repeat;
}
.tag {
  display: inline-flex;
  align-items: center;
  height: 18px;
  padding: 0 6px;
  border-radius: 999px;
  background: var(--background);
  border: 1px solid var(--border);
  font-size: 11px;
  color: var(--muted-foreground);
  font-variant-numeric: tabular-nums;
}
.siq-grid {
  display: grid;
  grid-template-columns: 232px minmax(260px, 320px) minmax(0, 1fr);
  gap: 14px;
  align-items: start;
}
.siq-col { padding: 14px; min-width: 0; }
.siq-col h2 { display: flex; align-items: center; gap: 8px; margin-bottom: 10px; }
.siq-list {
  display: flex;
  flex-direction: column;
  gap: 2px;
  max-height: 58vh;
  overflow-y: auto;
  margin: 0 -6px;
  padding: 0 6px;
}
.siq-op, .siq-conv {
  display: flex;
  flex-direction: column;
  gap: 3px;
  width: 100%;
  text-align: left;
  border: 1px solid transparent;
  background: transparent;
  border-radius: 6px;
  padding: 8px 10px;
  cursor: pointer;
}
.siq-op:hover, .siq-conv:hover { background: var(--background); }
.siq-op.active, .siq-conv.active { background: var(--background); border-color: var(--border); }
.siq-op-name { display: flex; align-items: center; gap: 7px; font-size: 13px; font-weight: 550; }
.siq-op-meta { font-size: 12px; color: var(--muted-foreground); }
.dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--border);
  flex-shrink: 0;
}
.dot.on { background: var(--live); }
.dot.busy { background: var(--warn); }
.siq-conv-top { display: flex; justify-content: space-between; align-items: baseline; gap: 8px; }
.siq-conv-top b { font-size: 13px; font-weight: 550; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.siq-conv-top time { font-size: 11px; color: var(--muted-foreground); flex-shrink: 0; }
.siq-conv-msg {
  font-size: 12px;
  color: var(--muted-foreground);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.siq-conv-foot { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; margin-top: 2px; }
.siq-conv-who { font-size: 11px; color: var(--muted-foreground); }
.badge.chan { color: var(--foreground); background: var(--card); }

.siq-thread { display: flex; flex-direction: column; min-height: 520px; position: relative; }
.siq-thread > div { display: flex; flex-direction: column; flex: 1; min-height: 0; }
.siq-empty { display: grid; place-items: center; flex: 1; }
.siq-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--border);
}
.siq-head b { font-size: 14px; font-weight: 600; }
.siq-head-meta { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; margin-top: 5px; font-size: 12px; color: var(--muted-foreground); }
.siq-card {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px 16px;
  margin: 12px 0;
  padding: 12px 14px;
  background: var(--background);
  border: 1px solid var(--border);
  border-radius: 6px;
}
.siq-card dt { font-size: 11px; color: var(--muted-foreground); }
.siq-card dd { margin: 2px 0 0; font-size: 13px; overflow: hidden; text-overflow: ellipsis; }
.siq-scroll {
  flex: 1;
  min-height: 240px;
  max-height: 46vh;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 4px 2px;
}
.siq-msg { max-width: 76%; border: 1px solid var(--border); border-radius: 8px; padding: 8px 10px; background: var(--card); }
.siq-msg.in { align-self: flex-start; }
.siq-msg.out { align-self: flex-end; background: var(--background); }
.siq-msg.pending { opacity: 0.72; }
.siq-img { display: block; max-width: min(240px, 100%); max-height: 240px; border-radius: 6px; margin-top: 6px; object-fit: cover; }
.siq-file {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin-top: 6px;
  font-size: 13px;
  font-weight: 550;
  color: var(--foreground);
  text-decoration: underline;
  text-underline-offset: 2px;
}
.siq-live-tag { display: inline-flex; align-items: center; gap: 5px; font-size: 11px; color: var(--muted-foreground); }
.siq-live-tag .live-dot { width: 7px; height: 7px; }
.siq-msg.info {
  align-self: center;
  max-width: 100%;
  border: 0;
  background: transparent;
  text-align: center;
  padding: 2px;
}
.siq-msg-who { font-size: 11px; color: var(--muted-foreground); font-weight: 550; }
.siq-msg p { margin: 2px 0 0; font-size: 13px; white-space: pre-wrap; overflow-wrap: anywhere; }
.siq-msg.info p { font-size: 12px; color: var(--muted-foreground); }
.siq-msg time { display: block; margin-top: 3px; font-size: 11px; color: var(--muted-foreground); font-variant-numeric: tabular-nums; }
.siq-msg.info time { display: none; }
.siq-new {
  position: absolute;
  left: 50%;
  transform: translateX(-50%);
  bottom: 92px;
  border: 1px solid var(--border);
  background: var(--foreground);
  color: var(--primary-foreground);
  height: 28px;
  padding: 0 12px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 550;
  cursor: pointer;
}
.siq-compose { display: flex; flex-direction: column; gap: 8px; padding-top: 12px; border-top: 1px solid var(--border); margin-top: 10px; }
.siq-compose-row { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.siq-compose-foot { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.siq-preview {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 6px 8px;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--background);
  font-size: 12px;
}
.siq-preview img { width: 36px; height: 36px; object-fit: cover; border-radius: 4px; }
.siq-attach {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  height: 36px;
  padding: 0 10px;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--card);
  cursor: pointer;
  font-size: 12px;
  font-weight: 550;
}
.siq-attach input { position: absolute; width: 1px; height: 1px; opacity: 0; pointer-events: none; }
.siq-attach span { font-size: 16px; line-height: 1; }
.siq-compose input[type="text"] {
  flex: 1;
  min-width: 180px;
  height: 36px;
  border: 1px solid var(--border);
  border-radius: 6px;
  padding: 0 12px;
  background: var(--card);
  color: var(--foreground);
  font: inherit;
}

@media (max-width: 1240px) {
  .siq-grid { grid-template-columns: 200px minmax(0, 260px) minmax(0, 1fr); }
  .siq-card { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 900px) {
  .siq-grid { grid-template-columns: 1fr; }
  .siq-list { max-height: 240px; }
  .siq-scroll { max-height: none; }
  .siq-new { bottom: 104px; }
}

@media (max-width: 1440px) {
  .kpis { grid-template-columns: repeat(4, minmax(0, 1fr)); }
  .kpi:nth-child(4) { border-right: 0; }
  .kpi:nth-child(n+5) { border-top: 1px solid var(--border); }
}
@media (max-width: 1024px) {
  .kpis { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .kpi { border-right: 1px solid var(--border); border-top: 1px solid var(--border); }
  .kpi:nth-child(-n+3) { border-top: 0; }
  .kpi:nth-child(3n) { border-right: 0; }
  .grid-2 { grid-template-columns: 1fr; }
}
@media (max-width: 768px) {
  .shell, .shell.is-collapsed { grid-template-columns: 1fr; }
  .side {
    display: none;
    position: fixed;
    z-index: 30;
    width: min(232px, 86vw);
    box-shadow: 8px 0 24px rgba(10, 37, 64, .08);
  }
  .side.open { display: flex; }
  .menu-toggle { display: inline-flex; }
  .topbar, .main { padding-left: 16px; padding-right: 16px; }
  .kpis { grid-template-columns: 1fr 1fr; }
  .kpi:nth-child(-n+3) { border-top: 1px solid var(--border); }
  .kpi:nth-child(-n+2) { border-top: 0; }
  .kpi:nth-child(2n) { border-right: 0; }
  .kpi:nth-child(odd) { border-right: 1px solid var(--border); }
}
@media (max-width: 390px) {
  .kpis { grid-template-columns: 1fr; }
  .kpi { border-right: 0 !important; }
  .act { grid-template-columns: 48px 1fr; }
  .act em { grid-column: 2; }
}